Your Questions, Answered

  • Not always. Items from different product categories (fresh, frozen, dry goods, ristras) may ship separately to ensure proper handling and product quality.

  • Shipping times depend on the product type and shipping method selected. Shipping speed refers to transit time after your order ships, not the day the order is placed. Orders placed after cutoff times may ship the following week.


  • No. We do not ship to PO Boxes, APO, or FPO addresses due to the perishable nature of many of our products

  • Once a shipping label has been printed, we cannot change the shipping address. Please double-check your address before placing your order.

  • For best quality, we strongly recommend Priority Mail, Priority Express, or Overnight Shipping, depending on the product. We are not responsible for quality issues caused by slower shipping options.

    • Shipped Monday, Tuesdays or Wednesdays during the season

    • Shipped via USPS

    • Packed in a vented produce case

    • Overnight shipping is recommended

    • Weather delays may affect shipping; customers will be notified


    • Ship Monday ,Tuesday, Wednesday.

    • Packed in insulated, recyclable containers with dry ice

    • Shipped via USPS

    • Overnight shipping is highly recommended.

  • Our carriers may leave packages without a signature. ABQChile LLC is not responsible for packages left unattended or items not promptly refrigerated or frozen after delivery.

  • Yes, but we strongly recommend Next-Day Delivery to maintain product quality.


  • Dry goods ship daily. Please allow 1–2 business days for processing.

  • Ristras are handmade to order and ship Monday, Tuesdays, Wednesday & Thursday . Rapid turnaround is not guaranteed.

  • We are not responsible for gift orders affected by theft, incorrect addresses, or recipients being unavailable. Please ensure the recipient will be home during the shipping week.

  • Yes. Please call or email us before ordering. While we do our best to honor requests, delivery dates are not guaranteed.

  •  Email: shop@abqchile.com

     Phone: 505-810-6279